View our full Privacy Notice.
Our Online Privacy Practices
Keeping financial and personal information secure is one of our most important responsibilities. Virginia Federal Credit Union (“VACU” or “Virginia Credit Union”) is committed to protecting the information of our members and other visitors who use our website. We value your trust and handle all personal information with care. As with information (which may include cookies, web beacons, and log files) we collect through other means, we use the information you provide online to respond to your needs, service your accounts, and provide you with information about other services.
Secure Transmissions
To ensure information remains confidential, Virginia Credit Union uses encryption technology such as Secure Socket Layer to protect information you enter and submit from our website.
Email Security
Regular Internet email is not secure. You should never provide information that is sensitive or confidential such as your Social Security number, account number, or personal identification number (PIN) through unsecured email. We ask that you not send personal or account Information through regular email. By selecting the “Contact Us” link displayed in the bottom banner of our website, you may reach out to a team member so someone from our Credit Union team can contact you.
Cookies and Web Beacons
A cookie is a small piece of information that a website stores directly on the computer you are using. Cookies may contain a variety of information, from a simple count of how often you visit a website to information that allows customization of a website for your use. Virginia Credit Union uses cookies to gather data about the usage of our website and to ensure that you have access to your account information. Anytime a cookie is used, personal information is encrypted for our use only and is protected from third-party access (a cookie cannot be read by a website other than the one that sets the cookie).
www.vacu.org uses cookies to store information about visitors' preferences, to record user-specific information on which pages the site visitor accesses or visits, and to personalize or customize our web page content based upon visitors' browser type or other information that the visitor sends via their browser.
If you wish to disable cookies, you may do so through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers' respective websites.
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the U.S. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser; however, please note that if you do this, you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
Linking to Other Sites
To provide you with easy access to information, Virginia Credit Union may provide links to other websites such as mortgage companies, insurance companies, or government agencies. These links are provided as a convenience to our members. We do not guarantee or endorse any of the content in these links, and Virginia Credit Union does not represent either the third party or the member if the two enter into a transaction. The privacy and security policies on these linked websites may differ from those practiced by Virginia Credit Union. We encourage you to read the privacy policies of all websites you visit, especially before providing any personal nonpublic information.
Online Privacy Notice Only
This Privacy Notice applies only to our website. This notice does not apply to any information collected offline or via channels other than this website. To learn what personal information Virginia Credit Union collects, reasons we can share the information, and whether you can limit this sharing, view our Privacy Notice.
Additional Privacy Information
Children’s Online Privacy
The Children’s Online Privacy Protection Act (COPPA) was passed to give parents increased control over what information is collected from their children online and how such information is used. The law applies to websites and services directed to, and which knowingly collect information from, children under the age of 13. Virginia Credit Union’s website is not directed to children under the age of 13, nor is information knowingly collected from them. In the event that Virginia Credit Union wishes to collect information about children under the age of 13, parental consent will be required first. Any information that Virginia Credit Union wishes to collect will be posted for parental review prior to collection. All information collected at any point in time, whether approved by a parent for a child or for an adult, is subject to this Privacy Policy.
For additional information on COPPA protections or the dangers of the Internet and how to browse safely, visit https://www.ftc.gov/.
Consent
By using our website, you hereby consent to our privacy notice and agree to its terms.
Questions
This Online Privacy Notice was last updated onAugust 1, 2024. Should we update, amend, or make any changes to our Online Privacy Notice, those changes will be posted here. If you require any additional information or have any questions about our Online Privacy Notice, please feel free to contact us at(804) 323-6800 or (800) 285-6609.
